VOIP FAQs

How does it work?
VoIP technology converts your voice (or analog) into data (or digital signal) allowing you to place and receive calls over your broadband connection. Simply plug a D-Link Broadband VoIP Router in to your Cable or DSL Modem, and plug a standard household telephone into it. You can then place and receive calls over this phone and also have additional control functions available to you through a Web browser.

How is this different than my current telephone service?
A VoIP phone service offers a number of advantages over current telephone services. Although it relies on different technology and communications that does not travel over traditional phone lines, it provides features similar to your current telephone service. This includes unlimited local and long distance calling, Call Waiting, 3-Way Calling, and Caller ID. VoIP phone services also provide additional features that provide control and connectedness, such as "Do Not Disturb," the ability for callers to find you wherever you are, the ability to see all inbound and outbound calls over months, and the ability to listen to and manage voicemail. A VoIP phone service will not work without household power or without broadband or high-speed Internet connection.

What advanced features are offered?

Personal Conferencing - Set up a "meeting room" with up to ten callers on the same line. Personal Conferencing is provided free of charge.
Do Not Disturb - Receive calls only when you want to. Forward calls to voicemail but allow urgent calls to ring through.

Voice Mail + eFeatures - See and hear messages via the Web or through your phone and forward voice messages to your e-mail account. E-mail tells you when you have a message. Forward voicemail as an e-mail attachment.

Call Logs - View a list of calls you placed and received and click on any number to automatically dial, just like on your wireless phone.

Locate Me - Set your service so callers can find you at other numbers when you're not at your phone. Choose several locations and have them ring either all at once or one at a time.

Speed Dial - Set up single-digit shortcuts for the numbers you call the most - just like on your cell phone.

What is VOIP? - FAQs and more information about VOIP

Affiliate Program - Earn $30-$65 per sale by selling VOIP via your web site

Customer Service - For questions about VOIP or high speed Internet, please call 1-866-438-4931

Refer Friends - Earn a $25.00 credit for you and your friend by referring people for VOIP.